FAQ
Check out this FAQ to quickly find useful answers and prepare for your stay with peace of mind.
Reservations and Payments
Find essential information here regarding reservations, rates, and payment methods.
How can I book a room at Hotel Alliance?
You can book directly on the hotel’s official website to get the best guaranteed rate and exclusive offers.
What payment methods are accepted?
The hotel accepts major credit cards. Specific conditions may vary depending on the type of reservation.
Is payment secure?
Yes, all reservations made on the official website are secure to ensure the protection of your data.
Can I modify or cancel my reservation?
Modification or cancellation conditions depend on the rate chosen at the time of booking.
Why book directly on the hotel's website?
Direct booking allows you to get the best rates, without additional fees, and with a direct relationship with the hotel.
Arrival, Departure, and Stay
This section answers practical questions related to your arrival, departure, and your stay.
What time can I check in?
Rooms are available from the check-in time indicated during your reservation.
What time is check-out on the day of departure?
Check-out is generally in the morning. Exact times are communicated by the hotel.
Can I arrive late in the evening?
Yes, the reception is open 24/7, allowing for a late arrival without difficulty.
Is the hotel suitable for business stays?
Yes, the hotel regularly welcomes business travelers thanks to its convenient location and quiet environment.
Are the rooms non-smoking?
Yes, Hotel Alliance is a non-smoking establishment to ensure the comfort of all guests.
Services, Parking, and Transportation
Discover the services offered by the hotel, as well as the parking and transportation solutions available to you.
Is breakfast offered at the hotel?
Yes, breakfast is served every morning in the dedicated room, in a friendly atmosphere.
Does the hotel have a bar?
Yes, a bar is available for relaxing during the day or in the evening.
Is parking available on site?
Yes, the hotel has parking, subject to availability and prior reservation.
Do you offer a taxi service?
Yes, a taxi service is available all day to make your journeys easier.
Is the hotel secure?
Yes, the establishment has a 24-hour reception and security measures to ensure your peace of mind.
Location and Access to Paris
Find all useful information to locate the hotel and easily reach Paris and its main points of interest.
Where is Hotel Alliance Joinville-le-Pont located?
The hotel is located in Joinville-le-Pont, in Val-de-Marne, just outside Paris.
How to get to central Paris from the hotel?
The center of Paris is easily accessible thanks to the RER A, located a few minutes’ walk from the hotel.
How long does it take to reach Paris?
Depending on your destination, the center of Paris can be reached in approximately 15 to 20 minutes by public transport.
Is the hotel close to public transport?
Yes, the hotel is well served by the RER A and several bus lines.
Is the location quiet despite its proximity to Paris?
Yes, Joinville-le-Pont offers a more peaceful environment while remaining close to the Parisian hustle and bustle.